Costa Cruises/Itinerary Introduction/Typhoon Cancellation/Itinerary Change Sharing

During the tour:2023/8/3 – 2023/8/8 → 2023/8/5 – 2023/8/8

This time the rich family participated in the 6-day itinerary of the 2023 Costa Serena cruise ship Nagasaki and Busan. This is my first time taking a luxury cruise. I hope it’s as good as everyone else said. Let’s take a look at this trip!

歌詩達莎倫娜號
Costa Sarena

Introduction to Costa Cruises

Costa Cruises – Costa Cruises, founded in 1854, is an old Italian cruise company that is almost 180 years old. The ride this time isCosta Cruises Serena(Costa Serena), the gross tonnage is 114,500 tons, the length is 290 meters, the width is 35.5 meters, the number of decks is 14, the maximum speed is 23 knots (about 40 kilometers per hour), the passenger capacity is 3,780 people, and the room There are 1,500 rooms. In fact, the rich man had no idea about the specifications of such an international cruise ship. He asked the Google master and found that the largest cruise ship in the world is the Icon of the Seas, which can carry 7,600 passengers and 2,350 crew members. The maximum passenger capacity is about With 10,000 people, Costa Cruises Serena has only half that.

itinerary summary

The original itinerary, the half-day free travel itinerary between Nagasaki and Busan was planned by the rich man himself.

Day 1, 8/3 (Thursday): Keelung Port

Day 2, 8/4 (Fri): Sailing on board

Day 3, 8/5 (Saturday): Half-day free trip to Nagasaki, Japan – Nagasaki Port → Yoshimune Main Store → Spectacle Bridge → Oura Cathedral → Gora Garden → Buy Nagasaki cakes → Return to the cruise ship

Day 4, 8/6 (Sun): Semi-independent Tour in Busan, South Korea – Guslai Fish Cake → BIFF Shopping → Return to the cruise ship

Day 5, 8/7 (Mon): Sailing on board

Day 6, 8/8 (Tuesday): Keelung Port

Change of itinerary

The day before the dispatch, the travel agency contacted us and said that due to Typhoon Khanun, the Costa Cruises Sharona is still in Kaohsiung, so it will definitely not depart tomorrow (8/3). Alas, the typhoon is coming to cause trouble.

Costa Cruises announced on 8/4 that this itinerary has been shortened from 6 days to 4 days, and the only disembarkation location is Japan. The disembarkation location has been changed from Nagasaki to Ishigaki Island, which is closer to Taiwan. But it seems that we can still go to Japan. The scheduled departure time from Keelung Port is actually 10 pm, so the first day is also lost. It’s really miserable. Although the itinerary is shortened from 6 days to 4 days, Costa Cruises Sincerely willing to refund the 60% fee, and at least being able to go shopping in Japan for a day, the rich family decided to continue participating. Unfortunately, the originalExchanged Korean WonIt won't be of use anymore.

歌詩達公司旅程變更新文稿
Costa Cruises update on itinerary changes

The itinerary changed to:

Day 1, 8/5 (Sat): Keelung Port

Day 2, 8/6 (Sun): Sailing at sea

Day 3, 8/7 (Mon): Ishigaki Island, Japan

Day 4, 8/8 (Tuesday): Keelung Port

The boarding day finally arrived on August 5th. The rich man who was taking a luxury cruise for the first time could not help but hide his excitement. He almost forgot to bring the charger. I arrived at the Keelung Port Authority at around 4:30 in the afternoon and quickly deposited my luggage. I was ready to queue up to go through customs. However, it was too early to queue up (laughing), so I had to chat with the staff on the spot and ask about today. How many times have people canceled because they wanted to take advantage of all the facilities on the cruise ship (laughing). I casually asked the girl from the Keelung Port Bureau about the situation on Ishigaki Island, but I didn’t expect that the girl from the port girl actually told the rich man that you guys are doing this this time. "I can't get off the boat or go ashore" during the whole process, surprise! Don't get in trouble with me. You don't understand. The rich man didn't want to pay attention to her and continued chatting with other staff.

But not long after, the staff of the travel agency wearing a blue Costa vest began to hand out a list. It turned out that everyone was asked to sign a decision letter. Human factors at the port are affected...', but many of my friends come from the central and southern regions, and their luggage has already been checked in on the first floor. Is it a bit late to post this post now, after all? Will I go to Ishigaki Island? The rich man began to feel worried, because if he couldn't buy the electric cooker that the rich man's mother told him, he would die when he went back (miserably),

歌詩達郵輪公司切決書
Costa Cruises Company Cut-off Letter

The little rich man came all the way and was looking forward to it. The rich man had no choice but to sign on the spot. After boarding the Costa Serena, the rich man... completely forgot what the lady from the Keelung Port Authority said, and I happily signed up for MYTOUR on the ship on 8/6 for Ishigaki IslandShore excursions, ready to buy an electric cooker! Unexpectedly, when I checked with the MYTOUR counter after dinner, it turned out that the lady from the Keelung Port Authority was right. Costa Cruise Line announced that "it will not disembark, but will instead sail the entire journey by sea." Passports will not be issued, oh no!

So the itinerary is changed to:

Day 1, 8/5 (Sat): Keelung Port

Day 2, 8/6 (Sun): Sailing at sea

Day 3, 8/7 (Mon): Sea voyage

Day 4, 8/8 (Tuesday): Keelung Port

During this 4-day and 3-night trip, the millionaire overheard many participating friends complaining about the way Costa Cruises handled the situation while waiting in line. He also witnessed an old woman getting angry at the buffet on the cruise ship. It’s really hard for the elderly.

More cruise itinerary offers to share

Klook.com

dispute

Come quickly after returning homeCosta FBLooking at everyone's discussion, the rich man found some clues. Someone posted on the keyboard that there was no Costa Serena among the ships that applied to dock at Ishigaki Island on 8/7. Oh~man, is there some misunderstanding? The rich man asked the handsome employee of Costa Cruises on the spot before queuing up to check in. He said that he had definitely "already applied". Can any experts explain it?

But what puzzles the rich man the most is why the lady from the Keelung Port Authority knew from the beginning that the Costa Serena would not disembark from Ishigaki Island, Japan. Is there any inside information? Also, did Costa Cruises apply to dock at Ishigaki Island in Japan as soon as possible, or did they decide not to dock at Ishigaki Island in Japan before departure, so they didn’t apply at all? Continue to follow Costa Cruises Facebook to see the follow-up development. Come on, Keyboard Conans!

original itineraryChange itinerarylast trip
2023/8/3Board the ship at Keelung Port and sail at 4:00 p.m.
2023/8/4sea voyage
2023/8/5Nagasaki, JapanBoard the ship at Keelung Port and sail at 10:00 p.m.Board the ship at Keelung Port and sail at 10:00 p.m.
2023/8/6Busan, South Koreasea voyagesea voyage
2023/8/7sea voyageIshigaki Island, Japansea voyage
2023/8/8Disembark at Keelung Port, 8:00 amDisembark at Keelung Port, 8:00 amDisembark at Keelung Port, 8:00 am
Costa Sarena itinerary

Rich man’s experience evaluation

In fact, when he learned that the cruise ship could not be disembarked due to a typhoon at Keelung Port, the rich man also wanted to cancel the trip and get a full refund. trip, so I finally signed the booklet.

But I still want to complain about the way the experienced Costa Cruises handles it. Isn't there any way to give a day's notice in advance? The inability to dock at the port of Ishigaki Island should not be announced suddenly. If friends from central and southern areas arrive and decide to cancel after they arrive and find out that they cannot disembark, wouldn’t they still have to find a place to stay for one night? It's really irresponsible.

But friends who like sea sailing should be very happy and can enjoy the facilities on a cruise ship. The wind and waves may be relatively strong during a typhoon. Friends who cannot adapt to strong waves should evaluate their own conditions. If you feel unwell after boarding the cruise ship, it is not good. You must bring seasickness medicine.

Traveling on a cruise ship during a typhoon really requires good luck, but you also have to prepare for the worst. Some shore excursions allow you to disembark from the cruise ship and stay overnight. Be sure to make a reservation.Free cancellationhotels and restaurants to avoid losses caused by temporary changes caused by typhoons.

Chatting with the Costa Cruises staff on the cruise, they said that these days are like a holiday. The number of passengers on the cruise has dropped from the originally expected 3,800 to 1,500, leaving a little more than 1/3. The rich man feels that many people have canceled The advantage of the itinerary is that there are no queues on the Costa Cruises. You can go to the restaurant to find something to eat anytime you are hungry. There are no crowds. The food is served very quickly, there is plenty of dining time, and you can also participate in fun competitions. arrive. But the millionaire felt that the shortcoming of the full sea voyage was that the time on the Costa cruise was too long. In the end, he felt a bit bored. The cruise route only went around Taiwan on both sides, and he was unable to see foreign scenery. I would like to share it with all my friends. For reference.

歌詩達郵輪航行路線
Costa cruise itinerary

further reading

歌詩達郵輪莎倫娜號 - 注意事項篇

Costa Cruises Serena – sharing of precautions

This time on the Costa Sarena, because of the full sea voyage, the rich family stayed on the cruise for two full days to share some things that need to be paid attention to on the cruise.

歌詩達莎倫娜號 – 設施篇

Costa Cruises Serena – shared facilities on each floor

Because this Costa cruise itinerary was changed to the whole sea voyage without disembarking. I had to use the facilities on the cruise as much as possible. Let's take a look at the various facilities from the perspective of the model. In the picture below, the bow is on the right and the stern is on the left. It is really a big ship, which claims to be able to accommodate 3,800 tourists. It is an amazing craft.


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5 responses to “Costa Cruises/Itinerary Introduction/Typhoon Cancellation/Itinerary Change Sharing”

  1. 阿皮 Avatar
    Api

    We encounter disputes almost every year during the typhoon season. After experiencing the sea prison, we got a full refund this time in July.

  2. A Avatar
    A

    Please tell me about the cost of Costa Cruises - Naha Shore Itinerary - Beautiful Aquarium and Shopping Tour

    Is USD 55 (equivalent to NT$1,775.44) an adult price?
    Will the fee be settled on site or calculated together after the entire trip?
    Do you have any recommended self-funded itinerary? I would like to use it as a reference, thank you

    1. 富翁 Avatar

      1. The price is per person
      2. If you are buying a trip on a cruise ship, you should just swipe the cruise card and check the bill at the end. However, I see that many netizens use travel agencies to book shore itineraries. It is not necessary to get on the ship to compete with others, which is also a good trick.
      3. If you are not staying in a suite, it is recommended to buy a boat trip so that you can get off the boat first.

  3. Karl Avatar
    Karl

    I'm on the same shift as you. It's a really bad company. If I can't solve the problem, I will block my FB, and I won't leave a message on their official FB.

    1. 富翁 Avatar

      Hello, in this situation, I can only complain to the travel agency first. After all, I bought the itinerary with the travel agency at the beginning, but it took time to go to the coordination meeting and so on. It would take a lot of time to run several times. A few years ago The rich man also has the experience of complaining about the delay of the trip. During the appeal process, he was disappointed with the coordinators. He felt that the coordinators were all against the travel agency. Compensation for the time cost of some discrepancies, for your reference.

      You can refer to the method of appealing for travel disputes on Backpacker.com
      https://www.backpackers.com.tw/forum/showthread.php?t=644863

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